If you are going global, assumptions can be risky. To truly have customers relate to your products and services – it is important to speak their language, differentiate the dialects, and recognize cultural nuances.
CanTalk can provide two-way conversations with a live interpreter on the line to ensure your message is understood and that you understand your customer.
Having a language at hand like a trusted piece of luggage or your laptop – adding comfort and peace of mind to your business engagements.
CanTalk can be anywhere you are with the right language!
We offer specific language packages and solutions for businesses:
- expanding into international markets
- with multilingual customers
- needing support to develop overseas business relations.
WORLD WAYS - CanTalk’s Customized Global Service for Business
- 200+ available languages and dialects for over-the-phone language services and in-language customer service support; region specific
- “White” label client branding to add value and extend client services
- Toll free unified numbers for nearly 40 countries
- Multi-party conference call support
- Project set-up and ongoing language management for small, medium, large businesses
- Language applications and specialists to support client products and services
- Overnight calling to Europe and Asia
- Security and data protection
- Real time reporting
- Document translation for market entry to market maturity by professional translators ensures accuracy of essential linguistic and cultural nuances specific to each country
- Over-the-phone cultural Do’s and Don’ts and country advice service
- Language usage and marketing reports as required
- In-language voice prompts and recordings