Live language services 24/7/365
Utilities companies in particular are on the frontline of servicing clients in every region and in all walks of life.
Everyone needs their services, energy moves lives forward and underpins economies. With so many people to service 24/7/365 and knowing not everyone speaks English, having a reliable language service is as important as having a reliable source of energy.
- Your company is introducing a new energy efficient program. One of the older neighbourhoods is home to many newcomers, who would benefit from the program, but they don’t have the language skills to completely appreciate how this can help.
- An unexpected fall storm has downed power lines, it is urgent that all residents know to avoid touching the lines, and what to expect in the next couple of days.