There is probably no government department or organization that has not been affected by the arrival of newcomers into the country.

The needs of all people remain the same, no matter their country of origin or the language they speak.

As governments look to improve programs with language support when its needed in the provision of information and services, they require secure and reliable language programs and applications that meet individual needs.

Scenarios

  • This is the first time that new Canadian citizens will have the opportunity to vote in an election. Their understanding of English is not bad, but the returning officer is having a hard time explaining the voting process.
  • A Canadian family in a foreign land has been held. The family does not speak the language well enough to understand the problem. Government officials have been called.

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