Our Interpreters

"Hello, this is the Cantonese/Mandarin/Japanese interpreter". Instant over-the-phone interpretation is a challenging job that requires continuous learning, including interpretation skills, use of language, professional terms, and many more.

Since 2021, I have been working as an interpreter of Cantonese, Mandarin and Japanese at CanTalk. Born and raised in Hong Kong, I can study and work in both Chinese and English. I have a tremendous interest in language learning and realized my passion in translation and interpretation when I won a prize in a regional translation (Traditional Chinese and English) competition in secondary school.

The scope of telephone interpretation is very wide, including car accidents and auto insurance claims, the criminal justice system, healthcare, and legal calls. Anything in daily life can be condensed into just one phone call. I truly feel grateful and honoured for the interpretation opportunity, in which I have the privilege of utilizing my skills to support people who do not understand English or who have a limited level of English understanding.

I also feel rewarded and hopeful, especially when I am able to assist callers who are usually worried, hesitant, helpless, disappointed, and sad. To give an example, a lady who did not understand English encountered a car accident for the very first time in Canada. With my language support, she was able to explain the situation clearly and understand the next procedures and her rights. It is absolutely amazing and meaningful to utilize my knowledge and skills to enthusiastically empower people who are in vulnerable situations and connect them to appropriate resources in various systems. It has also been a fruitful learning journey for me to excel in interpretation and understand more information in diverse professional areas.

I still recall that when I was a child, my relatives always encouraged me to study translation. Until now, my heart in language is still here. I look forward to continuing to thrive on this journey with CanTalk at my best in every single interpretation opportunity in the future.